Instructor-Led Trainings

Onboarding Training: Overview, Compliance, Procedures


Tools: Canva

Time: 8 weeks

Client: Open Doors Inc

Collaborators: Tonya Woods

Deliverables: 



Member Rights Including Confidentiality Facilitator Guide.pdf
Open Doors New Employee Participant's Guide.pdf

Storyline Post-Test with Data Entry and Java Script Enabled Printable Certificate

Challenge:

The development coordinator at Open Doors Inc desired to streamline the onboarding content for new employees in the position of support living companion for intellectually and physically disabled persons.  Current slide decks were inconsistent and text-heavy, impeding maximum learner retention.

Solution:

After interviewing the coordinator/subject matter expert about her expectations, goals, and time contraints, my instructor design colleage and I designed a four-part instructor-led training series that embodies the company's values and goals and maintained the integrity of the original onboarding content.  We created visually cohesive material and relevant interactive activities that enable learners to acquire and apply what they need to know to perform their jobs successfully.  In addition, I developed a Storyline course for the post-test that has a printable, personalized certificate at the end.  The slide deck above is part three of the four part series.  The participant guide encompasses all four parts of the training, while the featured participant guide outlines diractions for only the "Members Rights" portion of the training.  The post-test is comprehensive to the entire series.

Result:

The success of this training would be determined by a demonstration of decreased turnover of newly hired employees in addition to a greater level of adherence to company guidelines and procedures.