Organizational Change: Problem of Practice

Challenge:

Managers and supervisors in companies wish to implement needed change in an organization.  However, they do not know the basic concept of identifying the problem(s) of practice.

Solution:

After assessing the learners' current knowledge about organizational change the becoming familar with the oranization's perimeters in terms of time and money available for a proposed solution, I designed an instructor-led training along with facilitator and participant guides that can be faciliated by any member of the team on a small or large scale.

Result:

The success of this training would be determined by a post-test the leaders receiving the training given to them 4-6 weeks later in which they are asked to identifying the problem(s) of practice that they wish to focus on along with the corresponding factors and lines of questions needed to further investigate these problems.

Onboarding Training: Overview, Compliance, Procedures

Storyline Post-Test with Data Entry and Java Script Enabled Printable Certificate

Challenge:

The development coordinator at Open Doors Inc desired to streamline the onboarding content for new employees in the position of support living companion for intellectually and physically disabled persons.  Current slide decks were inconsistent and text-heavy, impeding maximum learner retention.

Solution:

After interviewing the coordinator/subject matter expert about her expectations, goals, and time contraints, my instructor design colleage and I designed a four-part instructor-led training series that embodies the company's values and goals and maintained the integrity of the original onboarding content.  We created visually cohesive material and relevant interactive activities that enable learners to acquire and apply what they need to know to perform their jobs successfully.  In addition, I developed a Storyline course for the post-test that has a printable, personalized certificate at the end.  The slide deck above is part three of the four part series.  The participant guide encompasses all four parts of the training, while the featured participant guide outlines diractions for only the "Members Rights" portion of the training.  The post-test is comprehensive to the entire series.

Result:

The success of this training would be determined by a demonstration of decreased turnover of newly hired employees in addition to a greater level of adherence to company guidelines and procedures.